Returns on Hazardous Materials
Due to Department of Transportation (DOT) regulations, we cannot accept returns on products classified as hazardous materials to our store or warehouse. No returns on any pool or spa chemicals purchased in-store or online. This policy ensures the safety and compliance of all shipping and handling procedures. If you have questions regarding your purchase or believe you have received a defective product, please contact our customer service team for assistance.
Online Return Policy Summary
Returns accepted within 14 days of receipt with some exceptions.
- Returns accepted within 14 days of receipt.
- Customers are responsible for return shipping costs.
- A 10% restocking fee applies to all returns.
- No returns on sale or closeout items.
- No returns on pool or spa chemicals.
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No returns on robotic pool cleaners.
For more information or to review our complete return policy, visit https://www.supremespapool.com/policies/refund-policy
Important Information for Online Shoppers
Prices, discounts, and promotions found on this website are exclusive to online purchases and cannot be used in the retail store. The retail store operates separately, with its own pricing and promotions, and will not honor or price match any online offers.
Please shop with confidence knowing these online deals are designed specifically for our valued online customers.
